{"id":272,"date":"2026-03-10T21:01:35","date_gmt":"2026-03-10T21:01:35","guid":{"rendered":"https:\/\/steiora.de\/?page_id=272"},"modified":"2026-03-13T14:58:17","modified_gmt":"2026-03-13T14:58:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/steiora.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"272\" class=\"elementor elementor-272\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7ce8e1 e-flex e-con-boxed e-con e-parent\" data-id=\"c7ce8e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-674c9d6 elementor-widget elementor-widget-heading\" data-id=\"674c9d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ \u2013 H\u00e4ufig gestellte Fragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e1cccb e-flex e-con-boxed e-con e-parent\" data-id=\"5e1cccb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-838938d elementor-widget elementor-widget-n-accordion\" data-id=\"838938d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1370\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1370\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Bestellung <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1370\" class=\"elementor-element elementor-element-0e676b0 e-con-full e-flex e-con e-child\" data-id=\"0e676b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df5be50 elementor-widget elementor-widget-elementskit-faq\" data-id=\"df5be50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-95210dd\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie kann ich eine Bestellung aufgeben?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                W\u00e4hlen Sie Ihr gew\u00fcnschtes Schmuckst\u00fcck aus, legen Sie es in den Warenkorb und folgen Sie dem Bestellprozess an der Kasse. Nach Abschluss Ihrer Bestellung erhalten Sie eine Best\u00e4tigungs-E-Mail.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-5ac4bb3\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Kann ich meine Bestellung nachtr\u00e4glich \u00e4ndern oder stornieren?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Solange Ihre Bestellung noch nicht versendet wurde, k\u00f6nnen \u00c4nderungen oder Stornierungen m\u00f6glich sein. Bitte kontaktieren Sie unseren Kundenservice so schnell wie m\u00f6glich.            <\/div>\n        <\/div>\n                                <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wie kann ich eine Bestellung aufgeben?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"W\u00e4hlen Sie Ihr gew\u00fcnschtes Schmuckst\u00fcck aus, legen Sie es in den Warenkorb und folgen Sie dem Bestellprozess an der Kasse. Nach Abschluss Ihrer Bestellung erhalten Sie eine Best\u00e4tigungs-E-Mail.\"}},{\"@type\":\"Question\",\"name\":\"Kann ich meine Bestellung nachtr\u00e4glich \u00e4ndern oder stornieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Solange Ihre Bestellung noch nicht versendet wurde, k\u00f6nnen \u00c4nderungen oder Stornierungen m\u00f6glich sein. Bitte kontaktieren Sie unseren Kundenservice so schnell wie m\u00f6glich.\"}}]}<\/script>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1371\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1371\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Versand &amp; Lieferung <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1371\" class=\"elementor-element elementor-element-2ddde0c e-con-full e-flex e-con e-child\" data-id=\"2ddde0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f88c59 elementor-widget elementor-widget-elementskit-faq\" data-id=\"4f88c59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-8ce7372\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie lange dauert der Versand?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Die Bearbeitungszeit betr\u00e4gt in der Regel 1\u20133 Werktage. Die Lieferzeit liegt je nach Zielort normalerweise zwischen 3 und 7 Werktagen.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-08afaa9\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie hoch sind die Versandkosten?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Die Versandkosten werden w\u00e4hrend des Bestellvorgangs angezeigt, bevor Sie Ihre Bestellung abschlie\u00dfen.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-c923098\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Erhalte ich eine Sendungsverfolgung?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Ja. Sobald Ihre Bestellung versendet wurde, erhalten Sie eine Versandbest\u00e4tigung mit einer Trackingnummer.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1372\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1372\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> R\u00fcckgabe &amp; Widerrufsrecht <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1372\" class=\"elementor-element elementor-element-cba5b45 e-con-full e-flex e-con e-child\" data-id=\"cba5b45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3301542 elementor-widget elementor-widget-elementskit-faq\" data-id=\"3301542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-3cdb715\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Kann ich meine Bestellung zur\u00fcckgeben?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Ja. Sie haben das Recht, Ihre Bestellung innerhalb von 14 Tagen nach Erhalt der Ware ohne Angabe von Gr\u00fcnden zu widerrufen.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-f69bf85\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    In welchem Zustand muss der Artikel zur\u00fcckgesendet werden?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Die Artikel m\u00fcssen ungetragen, unbesch\u00e4digt und in der Originalverpackung zur\u00fcckgesendet werden.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1373\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1373\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Schmuck &amp; Materialien <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1373\" class=\"elementor-element elementor-element-9b788ff e-flex e-con-boxed e-con e-child\" data-id=\"9b788ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-149825a elementor-widget elementor-widget-elementskit-faq\" data-id=\"149825a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-14edf22\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Aus welchen Materialien besteht der Schmuck?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Unsere Schmuckst\u00fccke werden aus hochwertigen Materialien gefertigt, darunter Edelstahl, vergoldete Metalle oder andere langlebige Materialien, die f\u00fcr ihre Qualit\u00e4t ausgew\u00e4hlt wurden.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-9ce912b\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Ist der Schmuck f\u00fcr empfindliche Haut geeignet?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Viele unserer Schmuckst\u00fccke sind hautfreundlich. Wenn Sie empfindliche Haut haben, empfehlen wir, die Produktbeschreibung f\u00fcr detaillierte Informationen zu pr\u00fcfen.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-70ea17b\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Kann sich der Schmuck verf\u00e4rben?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Bei richtiger Pflege bleibt Ihr Schmuck lange sch\u00f6n. Wir empfehlen, direkten Kontakt mit Wasser, Parfum und Chemikalien zu vermeiden.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1374\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1374\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pflegehinweise <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1374\" class=\"elementor-element elementor-element-e92d624 e-flex e-con-boxed e-con e-child\" data-id=\"e92d624\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55b3ae9 elementor-widget elementor-widget-elementskit-faq\" data-id=\"55b3ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-483d7dc\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie kann ich meinen Schmuck pflegen?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Reinigen Sie Ihren Schmuck vorsichtig mit einem weichen Tuch und bewahren Sie ihn trocken auf.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-fbc7ee0\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie sollte ich meinen Schmuck aufbewahren?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Bewahren Sie Ihre Schmuckst\u00fccke idealerweise getrennt in einer Schmuckbox oder einem weichen Beutel auf, um Kratzer zu vermeiden.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1375\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1375\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Bezahlung <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1375\" class=\"elementor-element elementor-element-53eca56 e-flex e-con-boxed e-con e-child\" data-id=\"53eca56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a198470 elementor-widget elementor-widget-elementskit-faq\" data-id=\"a198470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-8a4ab35\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Welche Zahlungsmethoden werden akzeptiert?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Wir akzeptieren sichere Zahlungsmethoden wie Kreditkarte, PayPal und andere g\u00e4ngige Online-Zahlungsarten.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-79c740a\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Sind meine Zahlungsdaten sicher?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Ja. Alle Zahlungen werden \u00fcber sichere und verschl\u00fcsselte Zahlungssysteme verarbeitet.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1376\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1376\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kundenservice <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1376\" class=\"elementor-element elementor-element-de5f057 e-flex e-con-boxed e-con e-child\" data-id=\"de5f057\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-010b967 elementor-widget elementor-widget-elementskit-faq\" data-id=\"010b967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-ab8e5a7\">\n           <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">\n                    Wie kann ich den Kundenservice kontaktieren?                <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Sie k\u00f6nnen uns jederzeit \u00fcber das Kontaktformular auf unserer Website oder per E-Mail erreichen. Unser Team hilft Ihnen gerne weiter.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ \u2013 H\u00e4ufig gestellte Fragen Bestellung Wie kann ich eine Bestellung aufgeben? W\u00e4hlen Sie Ihr gew\u00fcnschtes Schmuckst\u00fcck aus, legen Sie es in den Warenkorb und folgen Sie dem Bestellprozess an der Kasse. Nach Abschluss Ihrer Bestellung erhalten Sie eine Best\u00e4tigungs-E-Mail. Kann ich meine Bestellung nachtr\u00e4glich \u00e4ndern oder stornieren? Solange Ihre Bestellung noch nicht versendet wurde, k\u00f6nnen \u00c4nderungen oder Stornierungen m\u00f6glich [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-272","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Steiora<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/steiora.de\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Steiora\" \/>\n<meta property=\"og:description\" content=\"FAQ \u2013 H\u00e4ufig gestellte Fragen Bestellung Wie kann ich eine Bestellung aufgeben? W\u00e4hlen Sie Ihr gew\u00fcnschtes Schmuckst\u00fcck aus, legen Sie es in den Warenkorb und folgen Sie dem Bestellprozess an der Kasse. Nach Abschluss Ihrer Bestellung erhalten Sie eine Best\u00e4tigungs-E-Mail. Kann ich meine Bestellung nachtr\u00e4glich \u00e4ndern oder stornieren? Solange Ihre Bestellung noch nicht versendet wurde, k\u00f6nnen \u00c4nderungen oder Stornierungen m\u00f6glich [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/steiora.de\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Steiora\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T14:58:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/steiora.de\\\/faq\\\/\",\"url\":\"https:\\\/\\\/steiora.de\\\/faq\\\/\",\"name\":\"FAQ - Steiora\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/steiora.de\\\/#website\"},\"datePublished\":\"2026-03-10T21:01:35+00:00\",\"dateModified\":\"2026-03-13T14:58:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/steiora.de\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/steiora.de\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/steiora.de\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/steiora.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/steiora.de\\\/#website\",\"url\":\"https:\\\/\\\/steiora.de\\\/\",\"name\":\"Steiora\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/steiora.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/steiora.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/steiora.de\\\/#organization\",\"name\":\"Steiora\",\"url\":\"https:\\\/\\\/steiora.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/steiora.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/steiora.de\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-cropped-WhatsApp-Image-2026-02-23-at-01.31.22-1.jpeg\",\"contentUrl\":\"https:\\\/\\\/steiora.de\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-cropped-WhatsApp-Image-2026-02-23-at-01.31.22-1.jpeg\",\"width\":1200,\"height\":466,\"caption\":\"Steiora\"},\"image\":{\"@id\":\"https:\\\/\\\/steiora.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Steiora","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/steiora.de\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Steiora","og_description":"FAQ \u2013 H\u00e4ufig gestellte Fragen Bestellung Wie kann ich eine Bestellung aufgeben? 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Solange Ihre Bestellung noch nicht versendet wurde, k\u00f6nnen \u00c4nderungen oder Stornierungen m\u00f6glich [&hellip;]","og_url":"https:\/\/steiora.de\/en\/faq\/","og_site_name":"Steiora","article_modified_time":"2026-03-13T14:58:17+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/steiora.de\/faq\/","url":"https:\/\/steiora.de\/faq\/","name":"FAQ - Steiora","isPartOf":{"@id":"https:\/\/steiora.de\/#website"},"datePublished":"2026-03-10T21:01:35+00:00","dateModified":"2026-03-13T14:58:17+00:00","breadcrumb":{"@id":"https:\/\/steiora.de\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/steiora.de\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/steiora.de\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/steiora.de\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/steiora.de\/#website","url":"https:\/\/steiora.de\/","name":"Steiora","description":"","publisher":{"@id":"https:\/\/steiora.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/steiora.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/steiora.de\/#organization","name":"Steiora","url":"https:\/\/steiora.de\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/steiora.de\/#\/schema\/logo\/image\/","url":"https:\/\/steiora.de\/wp-content\/uploads\/2026\/03\/cropped-cropped-WhatsApp-Image-2026-02-23-at-01.31.22-1.jpeg","contentUrl":"https:\/\/steiora.de\/wp-content\/uploads\/2026\/03\/cropped-cropped-WhatsApp-Image-2026-02-23-at-01.31.22-1.jpeg","width":1200,"height":466,"caption":"Steiora"},"image":{"@id":"https:\/\/steiora.de\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/pages\/272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/comments?post=272"}],"version-history":[{"count":13,"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/pages\/272\/revisions"}],"predecessor-version":[{"id":472,"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/pages\/272\/revisions\/472"}],"wp:attachment":[{"href":"https:\/\/steiora.de\/en\/wp-json\/wp\/v2\/media?parent=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}