{"id":284,"date":"2026-03-10T21:03:26","date_gmt":"2026-03-10T21:03:26","guid":{"rendered":"https:\/\/steiora.de\/?page_id=284"},"modified":"2026-03-31T21:52:49","modified_gmt":"2026-03-31T21:52:49","slug":"informationspflicht","status":"publish","type":"page","link":"https:\/\/steiora.de\/en\/informationspflicht\/","title":{"rendered":"Duty to inform"},"content":{"rendered":"
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Duty to inform<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer Information & Data Protection<\/strong><\/p>

This section provides information about how we collect and process personal data when you interact with our website or contact our customer service.<\/p>

Personal data refers to any information that can identify you personally, such as your name, address, email address, or phone number.<\/p>

1. Responsible<\/strong>\u00a0<\/p>

The entity responsible for the processing of personal data on this website is:<\/p>

STEIORA<\/strong>
Customer Service
Email: infos@steiora.de<\/a><\/p>

If you have questions regarding data protection or the processing of your personal data, you can contact us at the email address above.<\/p>

2. Purpose of Data Processing<\/strong><\/p>

We collect and process personal data only when necessary to provide our services and support our customers.<\/p>

Your data may be used for the following purposes:<\/p>

\u2022 Processing orders and payments
\u2022 Customer service and communication
\u2022 Responding to inquiries or requests
\u2022 Improving our website and services<\/p>

Your data is processed in accordance with applicable data protection laws.<\/p>

3. Customer Service Communication<\/strong><\/p>

When you contact our customer service (for example by email or contact form), your information will be processed in order to respond to your request and provide assistance.<\/p>

This processing is necessary for customer support and service improvement.<\/p>

4. Data Storage<\/strong><\/p>

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.<\/p>

After this period, the data will be securely deleted or anonymized.<\/p>

5. Your Data Protection Rights<\/strong><\/p>

You have the right to:<\/p>

\u2022 Request information about your stored personal data
\u2022 Request correction of incorrect data
\u2022 Request deletion of your data
\u2022 Request restriction of data processing
\u2022 Request transfer of your data
\u2022 Withdraw consent at any time<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Informationspflicht Customer Information & Data Protection This section provides information about how we collect and process personal data when you interact with our website or contact our customer service. Personal data refers to any information that can identify you personally, such as your name, address, email address, or phone number. 1. Responsible\u00a0 The entity responsible for the processing of personal […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-284","page","type-page","status-publish","hentry"],"yoast_head":"\nInformationspflicht - Steiora<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/steiora.de\/en\/informationspflicht\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informationspflicht - Steiora\" \/>\n<meta property=\"og:description\" content=\"Informationspflicht Customer Information & Data Protection This section provides information about how we collect and process personal data when you interact with our website or contact our customer service. 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